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A practice management consulting and training firm working for and with physicians since 1985

Key Articles Archive

We wrote or said it a while ago, but it still has legs!. Articles for downloading are in PDF format. You need Adobe Acrobat Reader installed. Visit the Adobe website for free download.

Practice Management
Are you Manager Material?
CMA Today, Certified Medical Assistant
Mark T. Harris featuring comments by Karen Zupko
January/February 2007
Fact vs. Feeling: Suggestions on how to remove the speculation from all hiring decisions
BC Advantage
Karen Zupko
Dodging Bullets
Five Consultants Dish About the Biggest Mistakes They See Practices Making

Physicians Practice
Pamela Moore, PhD
Karen Zupko a featured consultant
March 2006
Low-maintenance Management: Using a Simple Classification to Rate Employees’ Productivity and Support Requirements
Journal of Medical Practice Management
Jennifer O’Brien, MSOD
2005
Paying Attention to Practice Management Pays Off
AMA Alliance
Karen Zupko
Why Physicians are Often Disappointed with Their Practice Administrators and Managers
Journal of Medical Practice Management
Karen Zupko
2000
Zupko on Patient Satisfaction: An interview with Karen Zupko
Practice Pointers, American Osteopathic Association
2000
Coding and Documentation
Category III Code Updates
AAOS Now
November 2008
Mary LeGrand, RN, MA, CCS-P, CPC
Coding for Pediatric Spine Deformity Procedures
AAOS Now
September 2008
Mary LeGrand, RN, MA, CCS-P, CPC
Coding for Pediatric Spine Deformity Procedures
AAOS NOW
August 2008
Mary LeGrand, RN, MA, CCS-P, CPC
Coding for Closed Treatments of Fractures
AAOS Now
July 2008
Mary LeGrand, RN, MA, CCS-P, CPC
Additional Modifier Changes for 2008
AAOS Now
June 2008
Mary LeGrand, RN, MA, CCS-P, CPC
Modifier Changes for 2008
AAOS Now
May 2008
Mary LeGrand, RN, MA, CCS-P, CPC
Place of Service Effects Your Reimbursement
AAOS Now
April 2008
Mary LeGrand, RN, MA, CCS-P, CPC
Frequently Asked Coding Questions
AAOS Now
March 2008
Mary LeGrand, RN, MA, CCS-P, CPC
Answers to Your Coding Questions
AAOS Now
February 2008
Mary LeGrand, RN, MA, CCS-P, CPC
Spine-Code Changes You Can’t Afford to Miss
AAOS Now
January 2008
Mary LeGrand, RN, MA, CCS-P, CPC
The Ins and )uts of Coding for Hip Resurfacing
AAOS Now
May 2007
Mary LeGrand, RN, MA CCS-P, CPC, with M. Bradford Henley, MD, MBA; Frank R. Voss, MD; Kevin J. Bozic, MD, MBA; Robert L. Barrack, MD; and Thomas P Schmalzried, MD
Using Modifier AS for surgical assist services
AAOS Now
Jennifer Bever, MS, FACHE
March/April 2007
How to submit claims for gastric bypass procedures
Contemporary Surgery
Mary LeGrand, RN, MA, CCS-P, CPC
March 2007
Do professional interpretations of X-rays require a written report?
AAOS Now
Mary LeGrand, RN, MA, CCS-P, CPC
January/February 2007
Which code works best for your thyroid procedure?
Contemporary Surgery
Mary LeGrand, RN, MA, CCS-P, CPC
February 2007
The right way to code for sentinel lymph node biopsy
Contemporary Surgery
Mary LeGrand, RN, MA, CCS-P, CPC
October 2006
Billing, Reimbursement and Financial Management Systems
The Art and Science of the Clean Claim
Medical Economics
Robert Lowes featuring comments by KZA’s Sarah Wiskerchen
2006
Profitability Starts Within
The American Journal of Orthopedics
Jennifer Bever, MS, CHE
December 2006
Outsourcing Billing? Here’s how
Medical Economics
Robert Lowes with KZA’s Sarah Wiskerchen and Karen Zupko featured
May 2003
Technology: Internet, EMRs, and More
Many practices wonder if it’s time to move to EMR system
ACOS News
Jennifer Bever, MS, CHE
April 2006
Pod Power
Wall Street Journal
Raymund Flandez
January 2006
Other
Thoughts on Strategic Retreats and Group Governance
Surgical Neurology
Karen Zupko
2002
How to Handle the Worst-Case Scenario: Responding to Government Investigations
KarenZupko.com
Robert N. Falk (Guest Columnist)
Spring 2001
Games Payors Play: When a Floor Becomes a Ceiling
KarenZupko.com
David D. Marcus, MBA, PhD (Guest Columnist)
September 2001
Rights and Responsibilities of Group Practice Members
Journal of Medical Practice Management
Karen Zupko
January/February 1998
Surgeons and Mergers
American College of Surgeons Bulletin
Karen Zupko
1994

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