Current Articles

Read articles written by KZA consultants and others from a variety of print and online publications. Articles are listed by subject first and then by date. If you are looking for an older article that isn't listed here, please check our archived articles page.

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Practice Management
Finances
A Penny Saved Is Ten Dollars Earned: Fifteen Ways to Lower Overhead and Boost the Bottom Line Journal of Medical Practice Management Kim Pollock, RN, MBA, CPC March / April 2013, Volume 28, Number 5
Cost Saving Strategies to Save Your Practice Money Doctors Direct Insurance Cheyenne Brinson, MBA, CPA Winter 2013
Improve Your Revenue Process Part 2 American Neurotology Society Newsletter Kim Pollock, RN, MBA, CPC August 2012
Improve Your Revenue Process Part 1 American Neurotology Society Newsletter Kim Pollock, RN, MBA, CPC March 2012
Discounting Can Be Dangerous Organization of Facial Plastic Surgery Assistants Karen Zupko Winter 2011
Be Wary of 'Fee Pitfalls' Hidden in Your Practice Plastic Surgery News Neal Reisman, MD, JD and Karen Zupko July 15, 2011
Use Technology to Speed Payment The American Journal of Orthopedics Karen Zupko, BSJ, and Cheryl Toth, MBA March 2010
Cost-cutting practices share 20 strategies to boost your bottom line Plastic Surgery News Karen Zupko and Sheila Hall September 2010
Practice management tips: Investigating your collection process may reveal vanishing revenue Plastic Surgery News Kim Pollock, RN, MBA, CPC January/February 2010
Scheduling
How to Reduce No-Show Patients at Your Medical Practice Physicians Practice Karen Zupko and Arielle Nelson, MFA April 2012
Practice Tips: Why Patients Don't Schedule Surgery - Try These Reasons On For Size and Take Action Facial Plastic Times Karen Zupko May/June 2011
Make No-Show Prevention a Priority Plastic Surgery Practice Karen Zupko January 2010	Link
Becoming Clockwise: How to get on time and stay on time American Medical News Kim Pollock/Quoted May 17, 2010	Link
Practice management tips: 5 mistakes to avoid to keep a full surgery slate – even in this economy Plastic Surgery News Karen Zupko April/May 2010
Technology
IT Security - What All Orthopedic Surgeons Must Know AMJ Orthopedics Cheyenne Brinson, MBA, CPA	Link
Use Technology to Speed Payment The American Journal of Orthopedics Karen Zupko, BSJ, and Cheryl Toth, MBA March 2010
Coding and Documentation
General
EHRs Deliver on Promise of "Increasing Revenue" AAOS Now November 2012 Karen Zupko and Mary LeGrand, RN, MA, CPC, CCS-P
Upcoding: Is Your EHR Putting You at Risk? Physicians Practice September 2012 Karen Zupko
CPT Code Update 2012 - Part 1 AAOS Now January 2012 Mary LeGrand, RN, MA, CPC, CCS-P
Changes in Reporting Wound Debridement - 2 AAOS Now July 2011 Mary LeGrand, RN, MA, CPC, CCS-P
Changes in Reporting Wound Debridement - 1 AAOS Now June 2011 Mary LeGrand, RN, MA, CPC, CCS-P
Is Your EMR Fueling Risky Record Keeping? AAOS Now June 2010 Cheryl L. Toth
Why Your Practice Should Care About E/M Outliers AAPC Coding Edge November 2011 Mary LeGrand, RN, MA, CPC, CCS-P
Auto Population Gone Wild: EMR Documentation Creates Risky Record Keeping and Frustration Academy of Professional Coders Coding Edge February 2010 Cheryl L. Toth
Orthopaedics
The Difference Between Modifiers 51 and 59 AAOS Now June 2013 Mary LeGrand, RN, MA, CCS-P, CPC
A Potpourri of Coding Questions AAOS Now May 2013 Mary LeGrand, RN, MA, CCS-P, CPC
Frequently Asked Questions AAOS Now April 2013 Mary LeGrand, RN, MA, CCS-P, CPC
2013 Orthopaedic-Related CPT Code Updates AAOS Now December 2012 Mary LeGrand, RN, MA, CCS-P, CPC
Commonly Asked Fracture-Related Questions AAOS Now September 2012 Mary LeGrand, RN, MA, CCS-P, CPC
Coding for Knee Arthroscopy and Chondroplasty AAOS Now May 2012 Mary LeGrand, RN, MA, CCS-P, CPC
Coding Arthroscopic Knee Procedures AAOS Now May 2010 Mary LeGrand, RN, MA, CCS-P, CPC
Operative Note Dictation:Tips for Knee Procedures AAOS Now April 2010 Mary LeGrand, RN, MA, CCS-P, CPC
Code Surgical Treatment of Pelvis Correctly AAOS Now March 2010 Mary LeGrand, RN, MA, CCS-P, CPC
CPT Coding Updates for 2010 - Part 2 AAOS Now February 2010 Mary LeGrand, RN, MA, CCS-P, CPC
CPT Coding Updates for 2010 - Part 1 AAOS Now January 2010 Mary LeGrand, RN, MA, CCS-P, CPC
ENT/Otolaryngology
Coding Corner American Neurotology Society March 2013 Kim Pollock, MBA, CPC
Improve Your Revenue Process Part 2 American Neurotology Society Newsletter Kim Pollock, RN, MBA, CPC August 2012
Improve Your Revenue Process Part 1 American Neurotology Society Newsletter Kim Pollock, RN, MBA, CPC March 2012
CPT Code Update for Otolaryngology: An Overview of Evaluation and Management Code Changes AAO-HNS Bulletin Kim Pollock, MBA, CPC and Mary LeGrand,RN, MA, CCS-P, CPC February 2012
Transtympanic Injection Coding Update 2011 American Neurotology Society Newsletter August 2011, Volume 19, Issue I Kim Pollock, RN, MBA, CPC
2011 Otology Update American Neurotology Society Newsletter March 2011, Volume 18, Issue l Kim Pollock, RN, MBA, CPC
Neurosurgery and Spine
Coding For Same Day Anterior-Posterior Spine Procedures: Four Myths Clarified SpineLine - North American Spine Society November-December 2012 Joseph S. Cheng, MD, MS and Kimberley Pollock, RN, MBA, CPC
Coding and Documentation Tips for Spinal Injections AAOS Now April 2012 Mary LeGrand, RN, MA, CCS-P, CPC
Spine Surgery Coding Simplified Outpatient Surgery Magazine June 2010 Kim Pollock, RN, MBA, CPC
Other
Commonly Asked Foot and Ankle Questions AAOS Now Mary LeGrand, RN, MA, CCS-P, CPC August 2012
Commonly Asked Hand Coding Questions AAOS Now August 2011 Mary LeGrand, RN, MA, CCS-P, CPC
Foot and Ankle Coding Overview AAOS Now May 2011 Mary LeGrand, RN, MA, CCS-P, CPC
Billing, Reimbursement and Financial Management Systems
Stopping Medicare Fraud CMS Predictive Modeling Initiatives Physicians Practice Natalie Prazen and Karen Zupko July 2012
When It's Not Your Complication AAOS Now November 2011 Margaret M. Maley, BSN, MS
Discounting for Multiple Arthroscopic Procedures AAOS Now September 2011 Margaret M. Maley, BSN, MS
Creating Effective Patient Payment Plans American Society for Surgery of the Hand April 2011 Cheyenne Brinson, MBA, CPA
OIG's 2011 Work Plan AAOS Now March 2011 Mary LeGrand, RN, MA, CPC, CCS-P
Reporting Repeat Procedures in the Global Period AAOS Now Margaret M. Maley, BSN, MS December 2011
Therapy Billing for Beginners AAOS Now Volume 4, Number 12 Sarah Wiskerchen, MBA, CPC November 2010	Link
Employment
Make Interviewing Easier American Society for Surgery of the Hand June 2011 Karen Zupko
Hiring Technologically Advanced Staff The American Journal of Orthopedics Karen Zupko, BSJ and Sheila Hall, MS, MBA April 2011
Hiring Right Makes Your Practice More Profitable and Pleasant Aesthetic Society News Karen Zupko Winter 2011
Is Your Staff Able to do the Job DoctorsDirectInsurance.com Karen Zupko Spring 2011
Interviewing Made Easier Plastic Surgery Practice Karen Zupko February 2010	Link
From Entrepeneur to Employee: Part 1 Ambiguity in Attitudes about Hospital Employment The American Journal of Orthopedics Karen A. Zupko, BSJ and Cheryl L. Toth, MBA June 2010
Dermatology
Raising the Bar: Integrating Skincare Products into Practice Practical Dermatology Glenn Morley February 2012	Link
Reclaiming Skincare in Dermatology Executive Decisions in Dermatology Association of Dermatology Administrators & Managers Glenn Morley September/October 2012
Business Advisor: Capturing the Online Aesthetic Patient Practical Dermatology Glenn Morley April 2011	Link
Business Advisor: Mentoring Matters Practical Dermatology Glenn Morley September 2010	Link
Compensation/RVUs
All Work (RVUs) and No Pay?: Eight Questions to Ask the Hospital about Its Work RVU Compensation Formula Greenbranch January-February 2013 Sarah Wiskerchen, MBA, CPC
Other
Someone is Watching You AAOS Now Mary LeGrand, RN, MA, CCS-P, CPC April 2011
Boomers: Demographic Good News for Plastic Surgeons Aesthetic Society News Karen Zupko and Sheila Hall, MS, MBA Spring 2011

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