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What Do Mistakes Cost in your Practice?
A lot. We see it all the time. Consider:
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The receptionist who puts off the call from the woman referred by a patient who is a big fan of yours. The receptionist wants to leave on time.
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The other front desk person who can't explain why you charge a consultation fee, loses about eight consultations a month for you. If you know your Patient Acceptance Rate—you can calculate the value of the lost surgery.
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The patient coordinator who never follows up with a patient, because, "if they’re interested they’ll call us." She knows nothing about buying cycles.
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The staff who just never seem to get organized about calling all the new patients to remind them of their appointments. So the no-show rate is about 25% for new consultations.
These four mistakes—or any two out of three will cost your practice $100,000 a year. That’s a promise. Do the math. If your surgery schedule isn't booked full for the next two months but your consults are—you’ve got a problem. If you don’t see patients in the office the surgery schedule can’t be full. If you are still in the free consult rat race—why not get off the treadmill? Learn how to establish the value and worth of your services.
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What is less expensive...Training? Or ignorance? You may never know until you take our course. Spend $995 with us and make at least $40,000 by the end of the year. It is doubtful you will find a stock that does as well. We know that we can produce outstanding results for practices with the right team in place and who have the willingness to make a change. If you don’t have the right team, call Colleen Gallagher about our consultation services at 312-642-5616. Either way, you need help. Sign up today!
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