Our seasoned speakers have taught tens of thousands of physicians and their managers how to decipher the complex business problems they face every day. KZA speakers use interactivity, case studies, and real-life examples from the firm's consulting practice to illustrate key points. Practical solutions and easy-to-implement advice are the mainstay of these upbeat courses.
| On-Site Coding and Documentation Training |
| Educational coding, documentation, and reimbursement workshops for physicians and staff--right in your own conference room or home town! Workshops can be customized to the specialty and individual needs of the group. |
| Plugging Revenue Leaks and Maximizing Practice Profits |
| Understand how to plug the seemingly "small" leaks that plague every practice, and effectively analyze financial statements and accounts receivable reports. |
| Knock Your Socks Off Practice Building |
| Attract and keep loyal patients, managed care plan, and employer relationships using practical guidelines and tactics. |
| YourMedicalPractice.com |
| Learn practical tips for integrating the Internet into physician practice and developing a Web service that improves staff efficiency and decreases phone volume. |
| Building a Solid Office Team |
| This session is designed to provide some practical and constructive tools to improve the quality of teamwork in your practice. In addition to exploring the characteristics of high-functioning teams, we will identify a process that keeps team members all “rowing in the same direction”. |
| Managing the Relationship With Your Boss |
| Improve your managerial effectiveness by evaluating the relationship with your boss, and learning to capitalize on your combined strengths. |
| Understanding Personal Styles: The Key to Improving Communication |
| The D.i.S.C. Personal Profile is a well respected and accurate assessment instrument based on four primary communication styles that characterize the general population. This tool allows you to put on a new set of “lenses” to view people through, promoting a greater appreciation of the strengths and differences each style brings. |
| Working with Family: Is It Working? |
| We will explore the complicated and delicate nature of familial relations in the practice. We’ll look at a variety of case studies – those in which it works and those in which it does not. We will look at the components of the relationship as well as the impact on the business. |
| Leadership Core Competencies; Becoming a More Effective Manager |
| This lively and interactive session will explore the myths and methods of: delegation, providing feedback, developing employee productivity, motivating people and communication, all the while reinforcing your role as a contemporary leader within your practice organization. |
