Our seasoned speakers have taught tens of thousands of physicians and their managers how to decipher the complex business problems they face every day. KZA speakers use interactivity, case studies, and real-life examples from the firm's consulting practice to illustrate key points. Practical solutions and easy-to-implement advice are the mainstay of these upbeat courses.
| On-Site Coding and Documentation Training |
| Educational coding, documentation, and reimbursement workshops for physicians and staff--right in your own conference room or home town! Workshops can be customized to the specialty and individual needs of the group. |
| Plugging Revenue Leaks and Maximizing Practice Profits |
| Understand how to plug the seemingly "small" leaks that plague every practice, and effectively analyze financial statements and accounts receivable reports. |
| Money Walks and Money Talks: Audit Controls |
| This year, we’ve been invited to work with multiple practices that have more cash control problems than a math book! Yikes! What was the doctor thinking? What was the accountant looking at? Well, sadly, the truth is not the right thing. |
| Point of Service Collections: What You Need to Do Now! |
| If the practice saw the same number of patients, did the same number of treatments and procedures in 2009 as they did in 2008, the economic result will not be the same. Why? |
| Calming the Chaos of Information Overload: Time Management for the 21st Century |
| ‘Email jail’ got you down? Can’t remember where you saved that document? Looking for a better way to manage your professional news and reference tools? |
| Technology Diagnostic: Give Your Practice a ‘Tech-Up’ |
| You’ve got a practice management system and a website, a few of the physicians capably use PDRs, and now Dr. New is prodding the group to evaluate EMRs and some new-fangled collaboration software. |
| Building a Solid Office Team |
| This session is designed to provide some practical and constructive tools to improve the quality of teamwork in your practice. In addition to exploring the characteristics of high-functioning teams, we will identify a process that keeps team members all “rowing in the same direction”. |
| Change Management |
| Whether it is onboarding a new physician, implementing EMR, instituting a pre-surgical financial counseling and collections process, or merging with another practice, it is organizational change. In our modern times, initiated from within the practice or externally, organizational change should be seen as a given and as constant. Studies show, however, that 70% of the population is “uncomfortable” with change. |
| Managing the Relationship With Your Boss |
| Improve your managerial effectiveness by evaluating the relationship with your boss, and learning to capitalize on your combined strengths. |
| Understanding Personal Styles: The Key to Improving Communication |
| The DiSC Personal Profile is a well respected and accurate assessment instrument based on four primary communication styles that characterize the general population. This tool allows you to put on a new set of “lenses” to view people through, promoting a greater appreciation of the strengths and differences each style brings. |
| Leadership Core Competencies; Becoming a More Effective Manager |
| This lively and interactive session will explore the myths and methods of: delegation, providing feedback, developing employee productivity, motivating people and communication, all the while reinforcing your role as a contemporary leader within your practice organization. |
| 10 Steps to Developing a Disaster Plan for Your Practice |
| Who knew the building foundation would crumble in a rainstorm and short out the practice’s entire telecomm system? Who knew three hurricanes would cross the center of Florida within a month, leaving the practice without power or running water for weeks? |
| Saving Some Green by Going Green |
| As global temperatures rise and the price of oil hits new highs, many companies are rethinking the way they do business; physician practices are no exception to the rule. Why? Saving energy and resources cut expenses. And a healthier business environment can reduce sick days and decrease turnover. |
