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A practice management consulting and training firm working for and with physicians since 1985

Leadership Core Competencies:
Becoming a More Effective Manager

Course Overview

Accomplishing practice goals and carrying out the organizational mission through effective staff leadership is one of the greatest challenges managers and supervisors face today.

Sometimes, it just seems easier to look at a spreadsheet or CPT frequency report than ‘deal with’ employees and their need for development. New and seasoned administrators alike find themselves at a loss when facing employee issues, performance management, and communication.

This lively and interactive session will explore the myths and methods of: delegation, providing feedback, developing employee productivity, motivating people and communication, all the while reinforcing your role as a contemporary leader within your practice organization.

Learning Objectives

  • Identify and optimize motivational styles

  • Select the right communication method for the message

  • Deal with the drains on your managerial time and energy

  • Provide pinpointed, meaningful feedback for development

  • Delegate: Why you don’t and how to start

  • Avoid the undermining – managing physician interference

Who Should Attend?

Practice managers administrators, supervisors, team leaders.

How Long is the Workshop?

1 hour or half day format is available, depending on your organization’s needs and time availability.

If you are interested in this workshop for your group or society, contact the Practice Management Programs Coordinator at (312) 642-5616.

KarenZupko & Associates, Inc. • 625 North Michigan Avenue, Suite 2225 • Chicago, Illinois 60611 • 312.642.5616 • FAX: 312.642.5571

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