Understanding Personal Styles:
The Key to Improving Communication
Course Overview
Any seasoned Practice Manager will tell you, effective communication is the foundation for maintaining a productive and positive work environment. But differences in personal communication style can lead to difficult interactions or misunderstandings. This interesting and fun session will provide a deeper understanding of different styles of communication, and which approaches work best to ensure smooth interactions.
The D.i.S.C. Personal Profile is a well respected and accurate assessment instrument based on four primary communication styles that characterize the general population. This tool allows you to put on a new set of “lenses” to view people through, promoting a greater appreciation of the strengths and differences each style brings.
Learning Objectives
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Understand that each style has strengths and weaknesses.
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Identify ways to use people's strengths, and bring the best out in them
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Discover ways to improve your communications efforts
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Lower your frustration level with people who see things differently
Who Should Attend?
Practice managers, staff, administrators, and physicians
How Long is the Workshop?
1-2 hour
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