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A practice management consulting and training firm working for and with physicians since 1985

Friday:
The Profitability Prescription for Orthopaedic Practices

Increasing your top line revenue and reducing your overhead are both achievable business objectives. This non-CME workshop is unabashedly cash focused.   

This course is different from last year! We have new material and new organization that covers how to optimize the business operations of your practice at every level. You’ll leave our course with a clear plan on how to reduce expenses, optimize business operations, and improve profitability. The KZA consultants share their secret diagnostic weapons and cures for revenue problems. Ideas from savvy orthopaedists, managers and practice executives are revealed. 

Who Should Attend This Course?
* Orthopaedic surgeons in private practice, employed by a health system or in academics.
* Administrators, Managers and Supervisors.  
* Business Office Staff.

Team attendance will generate the fastest rate of change resulting in improved payments.
What's On The Agenda?

Step One:  Staff: Investment or Overhead?

The answer to that question depends on you. One thing is true, your staff salaries and benefits are your most significant expense. Are you getting what you're paying for?  In our work with practices the answer is both yes and no. 

In this segment, we provide you tools so you can:

* Attract better applicants.
* Screen potential hires for their work habits and attitudes.
* Assess their skills.
* Set specific goals related to making money and reducing expenses.
* How to hold staff accountable.  
* Painlessly “free” people who aren’t doing the job.

Step Two:  Diagnosing Eighteen Revenue Leaks That Cost Practices A Fortune

We see these leaks regularly in practice consultations all the time. We polled the consultants for their favorite, most common leaks and their secrets for plugging them. Lots of little daily errors made from the first phone call to the failed appeal are like a dripping faucet—at the end of a week you have a pond!  Even in well run practices there are mistakes that add up and over time result in losses of tens of thousands of dollars. In today’s environment you can’t afford to lose a dollar.

Plug these “leaks” and the profits are yours!

* Analyze case studies (in detail) and how the practices in question achieved notable savings, from fee schedules to contract analysis, charge entry to payment posting.
* Show you how optimally commanding technology in the reimbursement cycle allows you to use staff more effectively. Are you and your staff working at your highest and best use? Usually the answer is “sort of,” but we can change that!
* Explore whether outsourced billing is a solution.

Step Three: You Can’t Manage What You Don’t Measure

We will outline the key reports that orthopaedic surgeons find useful in managing both revenue improvement and overhead reductions. Sample dashboards for you to download and use in your practice will be provided.

Doctor: Fail to read these reports  at your peril.  Not paying attention has a high cost!

Step Four:   How to Reduce Your Overhead

* Does  your physician compensation plan assign costs accurately? Are expenses divided appropriately? Often they are not.You may find that a change in the plan produces a change in MD/DO attitudes and savings!
* Ideas for cutting some staffing and benefit costs
* Whether outsourced staffing companies are a good idea
* If your accounts payable are efficient and effectively done
* Whether your clinical and office supplies are ordered correctly and inventoried
* How to use technology to reduce overhead
* How to cut costs if you own your building
* How to save on ASC supplies
* Find ways to reduce overhead to fund merit-based raises and/or bonuses

Remember, a saved dollar is worth more to you than a newly earned one because you have already invested money in the overhead. When you cut expenses, those savings immediately drop to your bottom-line!

Step Five: Practice Development Planning

Let’s say that the Medicare cut is not as bad as predicted, but still steep. What if you want to reduce your Medicare volumes? Where will the new patients come from? Every practice should have a business development team. It is not an expense; it is necessity. In this course we will look at how a few successful practices have effectively developed their client base.

We’ll give you tips on how to deal with these questions:

* Can you develop a direct-to-patient referral base? Word of mouth still works, but word of mouse is even more powerful!
* How is your appeal affected by your online reputation?
* Who is monitoring physician referrals, new patient visits, and the website?

Monitoring patient opinions after the first visit allows you to manage satisfaction and adjust given the responses. Measuring patient outcomes allows you to adjust clinical care. The best practices do both.

Putting It All Together

If you write it down, things get done. Before you leave you’ll write your top ten action items with due dates. We’ll send them to you later and see how you did!
Schedule
11:00am Registration begins
12:00pm Course begins
6:00pm Course adjourns

Download the Online Brochure

What Past Attendees
are Saying

"These courses are always great - many new ideas each year"
David Tate, MD
Louisville Arm and Hand, KY

"I have attended other KarenZupko courses and all are above any standard other companies present."
Shirley Willson, Office Manager
Dr. Paul Legant, Albuquerque, NM

"Wealth of info- No pun intended."J
Julie Collins, RN
Advanced Orthopaedics & Sports Medicine Institute
Fairfax, VA

"Thank you again for an energetic and informative seminar!"
Mark Zunkiewicz, MD
Mississippi Sports Medicine and Orthopaedic Center, MS

"The speaker keeps your attention and makes it to where you want more information. This meeting was just what I needed. Thanks so much!"
Peggy Patterson,LPN
Midwest Orthopaedic Surgery

"I love the energy this company brings to these courses."
Elizabeth Rebolloso, Practice Manager
Sanders Orthopaedics & Sports Medicine

" ...I always obtain at least 3 new pieces of information. I would always recommend Karen Zupko seminars to colleagues."
John Rodriguez, Administrator
PMI Medical Management, NY

"I always learn something new at the KZA workshops"
Mahlon Bradley, MD
High Performance Sports Medicine, MA

"This is my fifth KZA workshop. I leave each workshop feeling encouraged to implement what I have learned."
Staci Garibaldi, Billing Manager
Tri-County Orthopedics & Sports Medicine, NJ

"These are awesome workshops. Keep it UP!!"
Sanaz Hariri, MD
Stanford University, CA

"Well organized. This workshop kept my attention."
William Littlefield, MD
Advanced Hand & Upper Extremity Surgery, PC, GA

KarenZupko & Associates, Inc. • 625 North Michigan Avenue, Suite 2225 • Chicago, Illinois 60611 • 312.642.5616 • FAX: 312.642.5571

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