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Meet Your Instructors
KZA’s instructors are teachers who like teaching! What could be better? Hundreds of satisfied clients credit their success to KZA’s team of talented consultants skilled in operations management, reimbursement, managed care contract analysis, staff development and training, as well as strategic planning. Our team has provided orthopaedic surgeons and their staff with expert advice on practice management, billing and coding.
Karen Zupko; Mary LeGrand, RN, MA, CPC, CCS-P; Jennifer O'Brien, MSOD; Teri Gatchel, MBA; and Margaret Maley, RN, BSN, MS bring more than 60 years of combined experience to solve your business problems. They are seasoned speakers and consultants who provide clear, concise answers to complex issues. And, they do it with a lively speaking style and a sense of humor.
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