Meet Your Instructors

For more than 20 years, our workshops have provided unequaled expertise in otolaryngology coding.

• Our instructors and consultants are “reality based.” We regularly consult with otolaryngology practices from solo practitioners to academic departments. Understanding the full business cycle and the personnel gives us an advantage. We see firsthand the impact of our advice and integrate that experience into our teaching.

• Because we are an AAO-HNSF partner, we provide coding advice consistent with Academy policy.

• Our instructors are full time members of our staff with business and clinical experience inotolaryngology.

If you have already attended an AAO-HNSF/KZA Workshop, we need not say more—you already are our best references. If this is your first time, welcome to the 2009 Workshops—you are among our next group of delighted alumni.

Kim Pollock RN, MBA, CPC	Mary LeGrand RN, MA, CPC, CCS-P

The AAO-HNSF has contracted with KarenZupko & Associates for the purpose of presenting coding seminars to benefit our members; however, the opinions, comments and materials presented by KarenZupko & Associates are solely their own. They do not necessarily reflect the official policy, views, or statements of AAO-HNSF.

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What Past Attendees
are Saying

This course is always helpful, it always makes or saves our practice money."
Brian Pelczar, MD
Ear Nose and Throat, MT

"Your company provides an invaluable service-- no, let me rephrase that-- you provide a service that CAN be valued--in increased revenues and a much healthier bottom line!"
Wendy Smith, MD
ENT Solutions, GA

"Early/young practioners should attend this course."
RyanSewell, MD
ENT Specialists, NE

"I will make more money as a result of this weekend course." Ben Leff, MD
Advanced Ear , Nose and Throat, AZ

"Definitely worth my money!"
Matthew Ubell
Moreland ENT Group, WI

"The content of the course is always perfect. I always bring back new ideas to the office"
Amanda Hoyle, Billing Manager
Buffalo ENT Specialists, LLP, NY

"Amazed at the amount of new information obtained this year since I last attended 12 months ago!"
Patricia Bell, MD
Family ENT & Sinus Center of Harrison, AR

“It is always beneficial to attend yearly to keep up with the ever changing medical business environment."
Paul Conrad, MD
ENTLC, PSC , KY

“I was recently employed by a group practice and we do many procedures which come with many coding challenges. I have learned more than I can list from this course.”
Missy Noplis, CPC
Kentucky EAR, Nose and Throat, KY

"The ideas generated more than pay for the cost of attending this course"
Deanne Nunn, Office Manager
South Tulsa ENT Center, P.C., OK