Meet Your Instructors

For more than 18 years, our workshops have provided unequaled expertise in otolaryngology coding.

• Our instructors and consultants are “reality based.” We regularly consult with otolaryngology practices from solo practitioners to academic departments. Understanding the full business cycle and the personnel gives us an advantage. We see firsthand the impact of our advice and integrate that experience into our teaching.

• Because we are an AAO-HNSF partner, we provide coding advice consistent with Academy policy.

• Our instructors are full time members of our staff with business and clinical experience inotolaryngology.

If you have already attended an AAO-HNSF/KZA Workshop, we need not say more—you already are our best references. If this is your first time, welcome to the 2008 Workshops—you are among our next group of delighted alumni.

Teri Gatchel MBA	Mary LeGrand RN, MA, CPC, CCS-P	Kim Pollock RN, MBA, CPC

The AAO-HNSF has contracted with KarenZupko & Associates for the purpose of presenting coding seminars to benefit our members; however, the opinions, comments and materials presented by KarenZupko & Associates are solely their own. They do not necessarily reflect the official policy, views, or statements of AAO-HNSF.

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What Past Attendees
are Saying

“Teri answered all questions extremely well. The information in the package was very detailed and helpful.”

Deborah Rankin, Billing Manager,
Bernard J. Durante, MD, PC,
Massachusetts