Orthopaedic Testimonials

“Well done. Helpful for understanding what is going on ‘back there’.”

Matthew Bailey, MD
Peak Orthopedics, PLLC
Whitefish, MT

“Excellent course. The speaker clearly demonstrated thorough knowledge on the subject and presented it well. Very ‘meaty’ course with lots of information to absorb. Excellent reference for further study.”

Stephen Landaker, MD
OANC
Chico, CA

“Wonderful! Very educational! Validated all my questions.”

Monica Notman
Account Representative
Thunder Basin Orthopedics & Sports Medicine
Douglas, WY

“I loved this course and would attend again. I learned a lot! I did not realize the effectiveness of the use of appropriate modifiers when dealing with commercial payors. I also learned the value of dissecting an operative report so that it is coded correctly. This included the information I need to look for as a coder and how to translate it into a CPT code that makes sense to insurance companies. It was also great to see physicians take an active role in coding.”

Veronica Robles, CPC
Hand Surgery Associates
Denver, CO

“The speaker kept the course interesting and is extremely knowledgeable. She spoke in terms we could understand. The course was worth the money.”

“I've already recommended to our doctor that the entire staff would benefit from this course.”

Amy Nance
A/R
Dr. Trice Sports Medicine & Cartilage Restoration
Decatur, IL

“Jennifer Bever is very knowledgeable and easy to understand. She provided great examples and challenged the audience to think. Thank you!”

“I have been to a number of Jennifer's classes and always leave with several ideas and a great deal of knowledge.”

Audrey Boyles
Practice Manager
Oakland Orthopaedic Surgeons, PLLC
Royal Oak, MI

"A/R analysis was indeed the highlight of this day - excellent format, pace and content. This was my First KZA conference and I'll return again. I would also contract with KZA and Jennifer Bever for practice consultation!”

"KZA: Keep up the good work and proactive efforts on behalf of Orthopaedic surgeons and their practices!"

Julie Spiess
Practice Manager
Orthopaedics, PC
Spencer, IA

“Once again, an exceptional KZA course with tons of useful information.”

"What I really enjoyed is the fact that I can come back to the office and put some of their suggestions to work. It is also the ‘real world’ examples that make the course so exceptional.”

Elizabeth Long, CPC,RMM
Insurance Manager
Chatham Orthopaedic Associates
Savannah, GA

"Too many invaluable tips to list. Thank you! See you next year!"

James Dodds, M.D.
Madisonville, KY

"I will be back again or have my staff back to the course. I have been in practice for 11 years and have never done my own coding. I am starting my own practice in January 2005 and will start doing what I should have been doing for the past 11 years!"

Robert Schaefer, M.D.
Champaign, IL

"Fabulous speaker and instructor. Very knowledgeable!! Will use what we learned back at the practice. We are still referencing the instructions we received. I think this is the best organized seminar I have ever been to!"

Jill Peck, Billing Team Leader
Chelsea, MI

"Margi is great. This course gives you all the things that you can do. It is then up to each of us to go back home and implement what works for us in our "real world."

Kenneth Jurist, M.D.
Bingham Farms, MI

"Great course! Great speaker!"

Lynne Ollver
Coding/Billing Supervisor

"I would recommend this to other co-workers and professionals in the orthopaedic field."

Renee Tomak
Coder, Orthopaedic Associates
Munster, IN

"Margaret Maley was very fun and energetic in her presentation. This helped in keeping attention to the subject matter. The course material was very informative."

Denise McIntyre
Medical Biller
|Mid-Michigan Orthopaedic Institute

"The course was very informative. Margaret is a dynamic speaker exploding with knowledge wrapped around her sense of humor!"

"In the world of insurance companies, Karen Zupko and Associates don't allow you to just exist, they equip you with the knowledge and power to have presence."

Tamala Orduna
Business Office Manager

"I just attended the Masters Course in Annapolis. It was absolutely superb. Mary LeGrand did a tremendous job. I learned a lot and will certainly be back in the future for more updates."

Bill Mallon, MD

"Karen, Karen, Karen,

How do you do it? Hire the best people in the world and then have them work their fingers to the bone (hand code 99???) day in and day out. Once again, Mary, the “MVP of coders” was marvelous. Five docs played “stump the coder” for 4 hours to no avail. When answering one question, she went so far as to quote the CPT book definition – verbatim. Impressive! Lots of good information to help our bottom line.

These in-house seminars help to build teamwork between our doctors, nurses, certified coders, and business office staff. Mary presents explanations and methods that are workable and avoid class warfare. A few more “attaboys” to you and your staff. Keep up the good work informing us “front line targets” of the traps, loop holes, new laws, new interpretations of old laws, and who is out to get us and how. Get the picture? Thanks for being our eyes and ears into the world of insurance and government reimbursement."

William R. Hammonds, CEO
Tri-State Orthopaedic Surgeons, Inc.

"Mary LeGrand provided a most informative seminar yesterday. Our staff were able to interact with Mary throughout. All questions were answered and our staff now have the tools to critically review the information provided by the physicians. The staff also have the sense that the department is investing in them. We really appreciate Mary's efforts.

Again, thank you for improving the knowledge base of our staff."

Valerie Gilani
Billing Manager

"I just wanted to tell you what a great meeting you presented... I was reassured that what we were doing was correct, and also learned a lot of new tricks of the trade which I will share with my company. Thanks for maintaining your level of excellence. We all appreciate it. This course is a must for ANYONE in the orthopedic field. I can't wait to do it again!"

Nancy Kelly
Administrator San Mateo Orthopedic Medical Group

"I am 2 weeks out of fellowship, some of the best money I've ever spent."

Wesley Phipatanakul, MD

"Loved it! Have to insist that my doc comes to the next one."

Diane Gamble
Office Manager

"Gets better the second time - more sinks in than before."

Gina Pillsbury
Office Manager

"Outstanding! Very informative and well worth the money! Not just a dry lecture, but an interactive discussion that was very helpful."

Douglas A. Waldman, MD
Marshall, TX

"Excellent as always. Look forward to the next. Always reassure I'm doing a good job and gives fresh ideas!"

Bobbie Scott
Administrator
Dallas, TX

"Excellent course for all Orthopaedic surgeons and staff! A must course for all new and established practices."

Jeffrey Tioco, MD
Munster, IN