Plastic Surgery Testimonials

"As a new practice, this is so helpful. It assists us in heading on the right path to success in caring for our patients as a whole!"

Jessica Ace, Nurse
Michael Bain, MD, Inc.

"Karen is very motivating. I can't wait for the next course! I enjoyed hearing other practice's feedback."

Kerry Pettner, Patient Coordinator
Faces First

"Great course! Very informative."

Michele Juliano, Office Manager
Associated Plastic Surgeons

"Karen, YOU ROCK!"

James Freeman, Cosmetic Coordinator
Primera Plastic Surgery

"While attending Karen's course, I received my customized 'Proception Analysis Report'. Wow! That was an eye opener! My behavior style is what makes me a successful patient coordinator. Thanks Karen!"

Lisa Kothman Meyer, Patient Coordinator
Dr. Jack P. Gunter, Dallas, TX

“Very informative. The networking was very helpful. It was good to hear we are doing some things right but it was wonderful to learn there is more to do and how to do it”.-

Linda Sansing, Patient Coordinator
Piedmont Plastic Surgery & Dermatology, Gastonia, NC

"I enjoyed your presentation at the ASPS meeting. It was very interesting to hear the ways practices go about keeping their patients and increasing their patient acceptance rates."

Rob Whitfield.MD
Plastic Surgeon

“Well Organized, well presented, great concepts, and concrete ideas”.

Otto Weiglein, MD
The Centre for Personal Surgery, Inc., Burlington, ON

“Very informative-good information, the small number of people allowed in the course made a great forum for discussion”.

Sue Everett
The Centre for Personal Surgery, Inc., Burlington, ON

“I appreciate Karen’s enthusiasm and found it reassuring we’re already doing a lot of what she suggested. I am anxious to work on the new ideas presented. Having Karen Zupko as a resource for information and new ideas has been very helpful since I came into a newly created patient care coordinator position. I find it very challenging and rewarding to be directly related to the positive growth of our office."

Michele Higgins, Patient Care Coordinator
Allcroft & Moore & Stamm, North Hampton, MA