Month: March 2014


The Do’s and Don’ts of Discounting

CareCredit – March 2014 Karen Zupko “We aren’t getting as many phone calls as we used to…” “Fewer patients are scheduling and more are postponing…” “Website and social media traffic is down…”   Staff comments like these can cause even the most confident plastic surgeon to hastily discount his or her fees. But although it...


Coding Boards or Confessionals? Use Online Coding Discussion Tools With Caution

The American Journal of Orthopedics – March 2014 by Cheryl Toth, MBA Author’s Note: The content of the e-mail examples presented in this article is from actual online discussions. Practice and participant names and contact information have been changed. Thanks to Arlene’s question, posted to an orthopedic listserv group, Surgical Specialists has just sent an...

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