Month: June 2019

When Was the Last Time You Updated Your Job Descriptions?
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When Was the Last Time You Updated Your Job Descriptions?

June 19, 2019 Job position descriptions are essential hiring, management, and staff accountability tools. If you have developed position descriptions for each role in the practice, good work. These documents are not ‘one and done.’ Changes in automation technology or the EHR, practice management software updates, organizational growth, and other practice evolutions require that each...

Before and After Photos. Do You Own Them? Or Not?
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Before and After Photos. Do You Own Them? Or Not?

June 25, 2019 Many aesthetic surgeons and dentists use before and after photos on their web site to market their practices. They are demonstrating to the public at large what they can reasonably expect if they select their practice. Presumably, the patients depicted have given you permission to showcase them. But do you own the...

How to Create an Efficient Appointment Schedule
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How to Create an Efficient Appointment Schedule

June 12, 2019 A well-constructed schedule improves patient flow, minimizes wait times, and increases patient and provider satisfaction. The smoothest running clinics are the ones that know how to control the schedule. They don’t let the schedule control them. Good scheduling is more of an art than a science. Perhaps you have tried revising the...

10 Mistakes to Avoid When Planning Events
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10 Mistakes to Avoid When Planning Events

June 11, 2019 Events are a mainstay of most aesthetic surgery marketing efforts. But I often see practices making the same mistakes over and over that prevent them from maximizing the impact of their efforts. With a little planning and preparation, your practice can avoid all of these missteps, and have much greater success. 1....

SI and Trigger Point Injections
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SI and Trigger Point Injections

June 6, 2019 Question: A patient comes to our office for a sacroiliac joint injection and is also requesting a cervical trigger point injections as he woke with a stiff neck.  The physician evaluated the patient and performed a right SI joint injection and also injected 4 spots along the left trapezius.  Fluoroscopy is used...

Diagnosis Code
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Diagnosis Code

June 6, 2019 Question: A pathology report came back from a skin biopsy stating “compound dysplastic lesion with severe atypia.  Re-excision recommended.”  Should the diagnosis code be D48.5 for lesion of uncertain behavior of the skin be assigned, or a benign code since it does not state it is malignant? Answer: Since the pathology notes...

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