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Spotlight on Office Procedure and E/M Coding


  • Learn at your own pace. Start and stop when it is convenient for you.
  • Since none of us can travel, this is a great option.
  • Interact live with the instructors for a 1-hour Q&A session – choose from October 21st , November 6th, and Nov 19th
  • Earn CME and CEU credit hours with the completion of an online test.
  • Receive the same great workbook and alumni resources.
  • You will receive your essential, 153-page workbook approximately four business days after you register.


Course Information

Surgeons would rather do a procedure than code for a procedure or visit, but accurate coding and documentation drives revenue and compensation and ensures compliance. Attending this course will help increase revenue and decrease compliance risk. Surgeons and their staff must know what services are included in the global payment and what services are paid in addition to the global payment. 

Learning Objectives

  • Recognize the E/M office visit coding changes for 2021
  • Demonstrate accurate coding of E/M office and hospital visits in 2020
  • Identify appropriate use of modifiers with E/M services
  • Describe the components of the global surgical package, including critical care rules
  • Demonstrate accurate coding of biopsies, FNA, excisions, and laceration repair
  • Differentiate coding for screening versus diagnostic colonoscopy
  • Apply teaching physician rules and coding for services
  • Describe accurate coding of telemedicine, eVisits, consults, and non-face-to-face services
  • Implement practice management strategies for collecting from patients with high-deductible health plans.

Spotlight on Office Procedure and E/M Coding

ACS Member: $795

Non-member: $945 

2020 AAPC Accreditation

This program has the prior approval of AAPC for 6.5 continuing education hours. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor. 

Credit is available after completion of an evaluation and a 40 question test.

AMA PRA Category 1 Credits™

The American College of Surgeons designates this enduring activity for a maximum of 5.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Of the AMA PRA Category 1 Credits™ listed above, a maximum of 5.5 credits meet the requirements for Self-Assessment.

You will receive a physical workbook(s) approximately four business days after you register.  Workbooks will be shipped via FedEx to the address(es) provided in the order.  If staff will be viewing from home, please indicate where the workbooks should be sent.

After registering you will receive an initial confirmation with details for the workshop. Additionally, you will receive an email with login instructions. This is necessary to participate in the workshop. Check your spam folder in case the email is directed to that folder.

It is important that you provide the email address of the person who will be participating in the event. Each separate participant requires a unique email address.

*You will have access to the content for 30 days from the time you receive the access information. Please email education@karenzupko.com if you have questions.

If you need assistance while viewing this workshop, please email education@karenzupko.com.

You still have the opportunity to interact live with the instructors for a 1-hour Q&A session.

The workshop content is copyrighted property of KarenZupko & Associates, Inc.  Any rebroadcast, reproduction, or other use of the pictures, content and accounts of this workshop or the accompanying workbook without the express written consent of KarenZupko & Associates, Inc. is prohibited.


*agenda subject to change

1 hour

E/M Office Coding Changes in 2021 NEW!

  • Code definition changes for 99202–99215
  • New rules for using time for office and outpatient visits
  • New medical decision-making grid in 2021
  • Recommended changes to templates for next year

1 hour

E/M Office and Hospital Coding in 2020 

  • Select accurate codes for hospital and office services based on medical necessity and documentation
  • Know what shortcut phrases are supported by the Documentation Guidelines and what phrases to avoid
  • Medical decision-making in its current form
  • Know when using time is the winning hand

15 minutes


45 minutes

Selecting the Correct Category of Code

  • New and established patient visits and consults
  • Select the correct category of code for initial inpatient services, regardless of payor
  • Coding for visits in the Emergency Department

1 hour

Global Surgical Package

  • Components of the global surgical package
  • Separately reportable E/M services
  • Modifiers 24, 25, and 57
  • Differences between the CMS and CPT definitions of the global package

    Critical Care

    • Critical care coding rules in and out of the global package
    • Trauma teams and critical care

1 hour


1 hour 15 minutes

Surgical Procedures Commonly Done in the Office

  • Biopsies, excisions, fine needle aspiration
  • Laceration repair

Screening Colonoscopy

  • Append the correct modifiers to screening colonoscopy services
  • Determine the primary and secondary diagnosis codes

15 minutes


30 minutes

Working In Teams With Residents, NPs, and PAs

  • Update to teaching physician rules for students and residents NEW!
  • Medicare incident to and shared services rules

Telemedicine: Separating the Hype From the Reality NEW!

  • Telemedicine as defined by Medicare
  • Place of service and modifiers for telemedicine
  • New CPT codes for online digital evaluation and management
  • Interprofessional consults
  • Non-face-to-face prolonged services

1 hour

  • CMS policy update
  • Key A/R metrics
  • Surgical deposits and point-of-service collections
  • Denial management


On-Demand Workshop

If you have questions about the on-demand workshop or need assistance registering please email education@karenzupko.com



Jennifer Bell


Consultant and Speaker


Deborah Grider


Consultant, Author and Speaker


Betsy Nicoletti


Consultant and Speaker

Consultant - Teri Romano

Teri Romano


Consultant and Speaker

Across the 3 courses 99% of participants agreed or strongly agreed
that they would recommend the courses to a colleague.


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