Approved Telehealth Platforms

Approved Telehealth Platforms

April 2, 2020

Question:

Now that we aren’t limited to HIPAA compliant software, can we use any app or platform to conduct a telemedicine visit?

Answer:

You may use any app or platform that is not “public facing” according to HHS. Platforms such as Facebook Live, Twitch, and TikTok are considered public facing. Skype, FaceTime, Facebook Messenger Chat, and Google Hangouts video are all approved platforms.

*This response is based on the best information available as of 04/02/20.

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