Author: Cheyenne Brin­son (Cheyenne Brin­son)

How to Create an Efficient Appointment Schedule
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How to Create an Efficient Appointment Schedule

June 12, 2019 A well-constructed schedule improves patient flow, minimizes wait times, and increases patient and provider satisfaction. The smoothest running clinics are the ones that know how to control the schedule. They don’t let the schedule control them. Good scheduling is more of an art than a science. Perhaps you have tried revising the...

4 Secrets to Speeding Up Clinic Workflow
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4 Secrets to Speeding Up Clinic Workflow

May 8, 2019 Is your office running as efficiently as it could be? Does clinic start on time? Is the staff able to get all of their daily work completed without getting overwhelmed each day? If you can answer “no” to one or more of those questions, here are four underused workflow techniques that will...

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Cost Saving Strategies to Save Your Practice Money

Cost Saving Strategies to Save Your Practice Money Doctors Direct Insurance – Winter 2013 by Cheyenne Brinson Like most practices, you want to save money. Unfortunately, there likely isn’t a pot of gold hiding in your office, so focusing on ways to save $1,000 here and $1,000 there is in order. Often, we find these...

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5 Tips to Boost Efficiency for the Front Office

5 Tips to Boost Efficiency for the Front Office Medical Office Manager – March 2019  by Cheyenne Brinson The front office is the face of the practice, the first impression for the patient, and the beginning of the revenue cycle. They are tasked with multiple assignments, competing priorities, and a sense of urgency from everyone, yet asked...

10 Best Practices for Working Insurance Denials
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10 Best Practices for Working Insurance Denials

March 6, 2019 Denials can seem like a way of life in any revenue cycle. In this blog, we tackle the 10 best practices for working insurance denials. 1. Quantify the denials. “You cannot manage what you do not measure.” In order to develop a solid denials management program, quantifying what the denials are and...

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Is ‘Insurance Only’ Billing Advisable?

Is ‘Insurance Only’ Billing Advisable? AAOSNow – January 2019  by Cheyenne Brinson and Patricia Hofstra Surgeons instructing billing staff to bill “insurance only” is a scenario that is all too common in orthopaedic practices. In effect, the practice is waiving the patient’s copay, coinsurance, and deductible amounts and accepting whatever amount the insurance company will pay....

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Six Fundamental Revenue Cycle Management Metrics

Six Fundamental Revenue Cycle Management Metrics Physicians Practice – December 2018  by Cheyenne Brinson Monitoring standard revenue cycle management metrics is a smart way to focus on the financial indicators that matter most. Consistent review is essential to identifying collection slow downs, productivity fall offs, and potential risk issues before they become acute. Here are six...

Make a Plan for Proactive Patient Collections in 2019
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Make a Plan for Proactive Patient Collections in 2019

December 19, 2018 In just a few short weeks, you’ll have the opportunity to set patient collection goals and A/R priorities for the new year. If your patient receivables have been climbing due to higher patient deductibles, 2019 is the year to move toward time of service collections. Here are 5 success factors for making...

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5 Tips for Analyzing if Ancillaries Yield Profits

5 Tips for Analyzing if Ancillaries Yield Profits Physicians Practice – Oct 10, 2018 by Cheyenne Brinson, MBA, CPA Many practices assume their ancillaries are profitable, yet often lack the systems needed to conduct a proper analysis. Here are five tips for analyzing if ancillaries are yielding promised profits. 1. Set up ancillaries as cost centers on...

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