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Are Online Coding Discussions Putting Your Practice at Risk?

Are Online Coding Discussions Putting Your Practice at Risk? Medical Office Manager – October 2018 by Cheryl Toth, MBA Here’s an email we recently saw while monitoring a specialty coding listserv: Subject: Acromioplasty and hardware removal with total shoulder arthroplasty Hello All, We have a surgeon that says I am not an aggressive coder because I...


Protect Your Practice Against Payer Audits with These Preparedness Strategies

Protect Your Practice Against Payer Audits with These Preparedness Strategies Healio ⋅ Orthopedics Today – September 2018 by Cheryl Toth, MBA The top two things that can trigger a payer audit are computer algorithms and coding outliers, according to attorney Patricia Hofstra, a partner at Duane Morris LLC. “It’s almost guaranteed that if you bill a lot...


Take Your (Clinic) Life Back: Get a Scribe

AAOS Now – August 2018 by Cheryl Toth, MBA A 2017 Medscape survey indicated that nearly half (49 percent) of orthopaedic surgeons feel burned out. The top three causes cited? too many bureaucratic tasks increasing computerization of practice too many hours at work If you’re looking to reduce the number of hours and tasks spent...


How to Hire a Superstar Scribe

Healio ⋅ Orthopedics Today – July 2018 by Cheryl Toth, MBA If you have you been thinking about hiring a scribe to handle your electronic health record data entry, then you are not alone. More physicians are hiring scribes to reduce administrative overload. Physicians who use them report improved quality of life, clinic efficiency and...


8 Effective Hiring Questions

8 Effective Hiring Questions Healio ⋅ Orthopedics Today – November 2017 by Cheryl Toth, MBA Technical skills and job experience are important considerations when you’re interviewing for new staff, but as a colleague once said to me, “You can’t train for ‘nice.'” In other words, there are some characteristics a candidate either has or doesn’t. Determining...


Setting Up Your New Physician for Success

The American Journal of Orthopedics – September/October 2016 by Cheryl Toth, MBA Practices and hospitals invest significant time and money in recruiting a new physician. From phone interviews to site visits to contract negotiations, it’s a long and involved process. Beyond setting up a new physician’s office and appointment schedule, completing human resources paperwork, and...


New Physician Onboarding Checklist

New Physician Onboarding Checklist by Cheryl Toth, MBA Use this checklist to manage the orientation and onboarding activities for each new physician you hire. Ask for regular status updates – especially about the credentialing process. Items listed in each section are not necessarily in chronological order. Download Checklist


Dealing With a Patient’s Fear of Scars

White Paper – Winter 2016 by Cheryl Toth, MBA In 15 years of asking more than 2,000 patient care coordinators about the non-financial reasons patients don’t schedule surgery, fear of scarring is consistently ranked as reason number four.1 In fact, it just may be a clandestine objection that’s keeping your patient acceptance rate (PAR) from...

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