Author: Karen Zupko (Karen Zupko)

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Hiring Right Makes Your Practice More Profitable and Pleasant

Aesthetic Society News – Winter 2011 by Karen Zupko, President When Lucy showed up for the interview, you thought your prayers were answered. Here was the patient coordinator/office manager candidate you had always envisioned. Actually Lucy’s resume and cover letter caught your attention; they were among the best you’d seen. Well-groomed, articulate with a soothing...

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Practice Tips: Why Patients Don’t Schedule Surgery – Try These Reasons On For Size and Take Action

Facial Plastic Times – May/June 2011 by Karen Zupko Potential patients don’t schedule surgery for dozens of reasons. You’ll find five of the “big ones” here. Many plastic surgeons neglect to track the all-important Patient Acceptance Rate (PAR)–most particularly by procedure. PAR information is valuable because it allows you to examine your consultation processes and...

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The Employment Agreement: What Every Doctor (Junior and Senior) Needs to Know, Parts 1, 2, and 3

Journal of Practice Management – May/June 2000; July/August 2000; September/October 2000 by James G. Stuart J.D. This is the first of a series of three articles dealing in considerable detail with the process involved in developing physician employment agreements. It is assumed that the contemplated relationship in between two or more physicians (single or multi-specialty)....

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