Category: Articles

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The Only Safe SMS Texting Is No SMS Texting

Greenbranch – Nov/Dec 2015 by Cheryl Toth, MBA, and Michael J. Sacopulos, JD Many physicians and practice staff use short messaging service (SMS) text messaging to communicate with patients. But SMS text messaging is unencrypted, insecure, and does not meet HIPAA requirements. In addition, the short and abbreviated nature of text messages creates opportunities for misinterpretation,...

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Financial Reports and Data Aesthetic Surgeons Need to See

Aesthetic Society News – Winter 2015 by Cheryl Toth, MBA We frequently find that aesthetic surgeons make expensive business decisions based on hunches or staff suggestions instead of data. And when we ask which reports the surgeon reviews each month, we are often told, “the P&L,” if anything. This is often followed by: “I keep...

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“Clean Up” Diagnosis Coding for Staged Revisions

“Clean Up” Diagnosis Coding for Staged Revisions – July 2015 by Margaret M. Maley, BSN, MS Assigning diagnosis codes for joint revision surgery is challenging in both ICD-9-CM and ICD-10-CM. Orthopaedic practices that carefully examine the instructions in both editions may find that they have been reporting staged revisions incorrectly for years. The following side-by-side comparison...

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21st-Century Patient Collections: Implement a Point-of-Service Collections Program Now

The American Journal of Orthopedics – May 2015 by Cheryl Toth, MBA An 8-surgeon group in the Southeast had a history of high patient receivables, the result of a long-held culture of “We’ll submit to your insurance and bill you after insurance pays.” The billing and collections staff worked in the basement—far away and out...

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Don’t Let Sprain and Strain Drain Your Brain

Don’t Let Sprain and Strain Drain Your Brain – April 2015 by Margaret M. Maley, BSN, MS Reporting sprains and strains using ICD-10 Sprains and strains are common injuries in orthopaedic patients. Knowing how to describe these injuries with the correct ICD-10-CM code will be very important when October 2015 rolls around. Read Full Article

Going Cosmetic? Part 1
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Going Cosmetic? Part 1

The Association of Dermatology Administrators & Managers Newsletter by Glenn Morley If you’ve decided to make the strategic change toward increasing cosmetic lines of service, you’re joining a bustling movement. Internists, obstetricians, and other specialists continue to enter cosmetic medicine as an antidote to reimbursement decline and the complexities of medical billing and management. The...

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Managing Cash Flow

MedEsthetics Magazine – March 2015 Cheyenne Brinson, MBA, CPA It’s not enough to make more than you spend—practices must also keep a close eye on cash flow. Managing cash flow is a challenge for all small-business owners. But with proper planning and insight, cash flow crunches can be avoided. Cash flow planning —or forecasting— starts...

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