Category: KZA Blog

6 Communication Tactics for the COVID-19 Pandemic
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6 Communication Tactics for the COVID-19 Pandemic

March 24, 2020 As practices grapple with rapid change over the last week, physicians and practice leaders are being barraged with information, issues, and staff concerns. In times like these, clear and accurate communication are the foundations of effective operations, patient care, and employee well-being. Here are six essential communication tactics to put into place...

Are You Asking the Right Questions About the A/R?
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Are You Asking the Right Questions About the A/R?

February 5, 2020 The aged accounts receivable (A/R) report is one of the best diagnostic tools for identifying collections issues and reimbursement system breakdowns. It should be reviewed by physicians and managers every month. Here are 6 questions to ask about this essential report. 1. Is the report generated by date of service or date...

MIPS 2020:  Don’t Be Caught with a 9% Medicare Payment Reduction
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MIPS 2020: Don’t Be Caught with a 9% Medicare Payment Reduction

January 22, 2020 As MIPS enters its fourth year, the penalty for not participating rises to 9%. CMS retired 42 quality measures in 2020 including measures specific to orthopaedics, otolaryngology, neurosurgery, vascular surgery, PMR, as well as others. So whether you have been participating all along or 2020 is your first year, there are new...

Six Billing and Coding Secrets to Know
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Six Billing and Coding Secrets to Know

January 8, 2020 We’ve been reviewing revenue cycle, coding, and documentation for nearly 35 years. These six secrets are gleaned from common mistakes we see practices make. Following them can improve reimbursement and revenue cycle, and reduce your risk. Secret #1: Ignore coding at your own peril. Coding has to start from the top. It’s...

New Year, New Codes: 5 Steps to Prepare
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New Year, New Codes: 5 Steps to Prepare

November 20, 2019 It’s that time of year again. As part of its annual CPT Symposium this week, the AMA released the code changes for 2020. There are 394 code changes, including 248 new codes, 71 code deletions, and 75 code revisions. This is in addition to the 2020 ICD-10-CM codes already released – there...

Why Your Practice Needs a Line of Credit
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Why Your Practice Needs a Line of Credit

October 23, 2019 For decades our firm has recommended that physicians secure a line of credit as part of good financial management. We recently spoke with Kevin T. Wills, CPA, CMPE, Sr. Vice President of Healthcare Business Banking at PNC Bank, to hear his take on why practices need this important financial insurance and the...

How to Terminate the Right Way
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How to Terminate the Right Way

October 9, 2019 Firing an employee is awkward and uncomfortable for everyone involved. But despite a physician’s or manager’s best efforts to hire, train, and motivate staff, sometimes termination is an unfortunate reality. Underperforming, untrainable, even occasionally criminal employees can foster a toxic or hostile work environment and/or limit your team’s ability to care for...

Five Tips to Ensure Your E/M Documentation Will Pass an Audit
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Five Tips to Ensure Your E/M Documentation Will Pass an Audit

September 25, 2019 Documentation in every setting begins and ends with the physician/advanced practitioner. It is not the quantity but the quality of the documentation that counts. Documentation is supported in the detail. When I work with physicians on clinical documentation, the question that always comes up is: “What do I need to document to...

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