Category: Coding Resources

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How to Avoid Common Mistakes When Coding Hand Procedures

How to Avoid Common Mistakes When Coding Hand Procedures AAOSNow – March 2019  by Sarah Wiskerchen and Raymond Janevicius, MD Billing for hand procedures is among the most complex types of orthopaedic coding. Here, we highlight eight frequently encountered errors when coding hand procedures and how to fix them. Lack of specificity in documentation of tendon...

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Billing and Collections Staff Knowledge Assessment Tool

Message to the manager who may use this assessment tool: All or portions of the following questions can be used for interviewing/assessing candidates for open positions in various reimbursement related functions in the practice and with existing employees to assess their understanding of topics. If used for existing employees important to stress that it is...

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Billing and Collections Staff Knowledge Assessment Tool for Orthopaedics

Message to the manager who may use this assessment tool: All or portions of the following questions can be used for interviewing/assessing candidates for open positions in various reimbursement related functions in the practice and with existing employees to assess their understanding of topics. If used for existing employees important to stress that it is...

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New Physician Onboarding Checklist

New Physician Onboarding Checklist by Cheryl Toth, MBA Use this checklist to manage the orientation and onboarding activities for each new physician you hire. Ask for regular status updates – especially about the credentialing process. Items listed in each section are not necessarily in chronological order. Download Checklist

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Dealing With a Patient’s Fear of Scars

White Paper – Winter 2016 by Cheryl Toth, MBA In 15 years of asking more than 2,000 patient care coordinators about the non-financial reasons patients don’t schedule surgery, fear of scarring is consistently ranked as reason number four.1 In fact, it just may be a clandestine objection that’s keeping your patient acceptance rate (PAR) from...

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The Cure for Soaring Patient Receivables: 8 Best Practices for Point of Service Collections and Payment Plans

KarenZupko & Associates Inc. – September 2015 by Cheryl Toth, MBA Patient deductibles and financial responsibilities are skyrocketing. According to a 2014 survey by the Kaiser Family Foundation, 80% of all workers now have annual deductibles, and the average deductible amount has doubled over the last eight years. The study showed that today’s annual deductibles...

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The Do’s and Don’ts of Discounting

CareCredit – March 2014 Karen Zupko “We aren’t getting as many phone calls as we used to…” “Fewer patients are scheduling and more are postponing…” “Website and social media traffic is down…”   Staff comments like these can cause even the most confident plastic surgeon to hastily discount his or her fees. But although it...

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