Don’t Get Burned by the Billing Company: Avoid These Revenue, Reputation, & Regulatory Risks

cover_PSNC_Oct2013_Don'tGetBurned_CT-1Plastic Surgery News Connection – October 2013
by Cheryl Toth, MBA

“It’s a total nightmare!”

The physician’s voice was a mixture of fear and anger. He had hired his cousin’s next-door neighbor’s billing company, which had reportedly worked miracles for other practices. But with this physician’s claim volume, the one-woman company quickly fell behind. In an effort to cover her incompetence, the owner/biller limited communications with practice staff, avoided accountability and blamed denials on ‘new payor protocols.

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