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coding and revenue cycle


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Ignite Your E/M Coding

Our dual focus is on E/M coding principles for 2020 while preparing you for the comprehensive CPT and CMS E/M changes for 2021. You will dive into correct E/M coding for 2020 as well as 2021 and compare the documentation requirements for each year.

We will also refresh your knowledge of non-physician provider coding to include CPT’s first-ever mention of shared/split coding and discuss how to accurately apply E/M modifiers, including 24, 25, and 57.

  • E/M Coding for:
    • Smoking Cessation
    • Prolonged Services
    • Telephone Calls
    • Team Conferences
    • Chronic Care Management
  • 2021 E/M Code Changes—Get Ready Now!
    • For once, we have early information about new coding guidelines and code changes! CPT and CMS agree on something: “Patients over Paperwork.” Big changes to the new patient (9920x) and established patient (9921x) codes! You’ll learn about these changes now so you can prepare providers and create templates for what’s required starting 1/1/21! Don’t delay—there’s real work to do!
  • Physicians
  • Non-Physician Providers
  • Billing Managers
  • Coding/Billing Staff
  • Administrators
  • Revenue Cycle Directors
  • Describe the necessary key components of Evaluation and Management (E/M) codes.
  • Demonstrate comprehension of the difference between the 2020 E/M documentation requirements compared to the new 2021 E/M documentation requirements.
  • Demonstrate understanding of when to report consultation codes instead of other E/M codes to increase reimbursement when applicable.
  • Report E/M services with modifier 25 compliantly.
  • Distinguish the differences between the diagnostic endoscopy codes 31231, 31575, and 92511.
  • Describe the documentation requirements for using the cerumen removal code, 69210, and when an E/M code may be separately reported.
  • Apply E/M modifiers accurately.
  • Identify key requirements for “incident to,” direct, and shared/split billing non-physician practitioners (NPPs).

2020 AAPC Accreditation 

Accreditation pending.


2020 CME Credit for Physicians

CME applied for. 


Rock Star Revenue Cycle

Has your revenue cycle team achieved rock star status?  Have you recently examined the steps in your revenue cycle? This workshop shows you how to see the revenue cycle through the eyes of a consultant and examine and avoid the pitfalls commonly seen in otolaryngology practices/departments. This session is fast paced and interactive and explores case studies of successful, high-functioning revenue cycle teams and how to incorporate those principles into your practice.

  • A fresh approach to improving the performance of your revenue cycle.
  • “Perspectives from the field”—KZA consultants share their newest solutions to problems you likely have.
  • Field-tested advice: KZA will share our before-and-after success stories.
  • A more interactive approach—we’ll examine case studies.
  • Physicians (Employed* and in Private Practice)
  • Billing Managers
  • Billing Staff
  • Revenue Cycle Directors
  • Administrators
*Employed physicians: High productivity isn’t everything: your employer must get paid for services in order to support your salary. Savvy, employed otolaryngologists routinely review billing office reports and keep abreast of payment issues. This workshop shows you how.  
Coding and billing professionals will find that this session sharpens their overall understanding of and ability to advance the practice’s financial improvement. Every member of the team will benefit from an expanded understanding of how the revenue cycle should function as a whole. What would a 10% improvement mean to your bottom line?
  • Craft a strategy to avoid common denials.
  • Develop a work plan that reduces A/R in 90 days.
  • Identify workflow improvements that speed up the revenue cycle.
  • Create productivity standards for the revenue cycle team.

2020 AAPC Accreditation 

Accreditation pending.


CPT Power Coding

In the morning, we will delve into the global period, including coding for pre-op and post-op visits. Next, you’ll learn how to select surgery modifiers that optimize payment and reduce risk.

Then, we will jump into 4.5 hours of surgical procedure coding, including code changes in Otology/Neurotology, Rhinology, and Facial Plastics. New for 2020: learn the latest coding, billing, and reimbursement strategies for new technology in ENT procedures. Finally, we’ll end the day with ancillary services, including audiology, allergy, and in-office CT.

  • Coding for new technology in ENT procedures
  • Deletion of the abdominal fat graft code and what to use now
  • Revised codes and guidelines in Rhinology
  • Revised guidelines in Facial Plastics
  • Revision of posturography code
  • USP 797 requirements and what it means to your practice
  • Physicians
  • Non-Physician Providers
  • Billing Managers
  • Coding/Billing Staff
  • Administrators
  • Revenue Cycle Directors
  • Choose surgery modifiers that optimize payment and reduce risk.
  • Use surgery coding that meets CPT rules and government regulations for commonly performed procedures.
  • Integrate ENT subspecialty coding principles in otology/neurotology, rhinology, laryngology, facial plastics, head and neck surgery, and sleep surgery.
  • Demonstrate comprehension on how to code for new ENT technology procedures.
  • Apply new and revised otolaryngology CPT codes into your practice.

2020 AAPC Accreditation 

Accreditation pending.


2020 CME Credit for Physicians

CME applied for. 


single course

Friday AM

Ignite Your E/M Coding

$625/per person

Friday PM

Rock Star Revenue Cycle

$395/per person


CPT Power Coding

$925/per person

combined courses

Combo 1

Friday AM + Saturday

$1,325/per person

Combo 2

Friday PM + Saturday

$1,175/per person

Combo 3

All Three Courses

$1,535/per person


January 31 - February 1

Las Vegas, NV

Hotel Cut Off Date - January 8
To reserve, call (877) 321-9966.
(Wed - Thurs: $199
Fri - Sat: $259)

February 14-15

Orlando, FL

Hotel Cut Off Date - January 10

March 20-21

Dallas, TX

Hotel Cut Off Date - February 19

May 8-9

Chicago, IL

Hotel Cut Off Date - April 15 ($169)

August 7-8

Nashville, TN

Hotel Cut Off Date - July 13

november 13-14

Chicago, IL

Hotel Cut Off Date - October 14 ($199)

Need Assistance?

call us: 312-642-8310


Amy Anderson- Consultant

Amy Anderson


Consultant and Speaker

Cheyenne Brinson

CPA (inactive), MBA

Consultant and Speaker

Deborah Grider - Author

Deborah Grider


Consultant, Author, and Speaker

Author, Betty Hovey

Betty A. Hovey


Consultant, Author, and Speaker

Kim Pollock - Author

Kim Pollock


Consultant and Speaker

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Coding Coaches