Michael R. Marks, MD, MBA
Consultant and Speaker

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Areas of Expertise

  • Communications skills training
  • Team building skills
  • Practice management
  • Marketing
  • Coding
  • Organizational efficiency

Pub­li­ca­tions

  • AAOSNow
  • AAOS – ICLs
  • Connecticut Medicine
  • Media spokesperson locally and nationally on healthcare related topics

Mem­ber­ships

  • American Academy Orthopaedic Surgeons
  • North American Spine Society
  • Connecticut Orthopaedic Society
  • Fairfield County Medical Association
  • Connecticut State Medical Society

Dr. Marks is an innovative problem solver who brings more than 27 years of practical experience to each engagement. He draws on his broad leadership experiences as a clinician, administrator, and physician executive when working with clients. He fully understands the need for collaborative relationships to achieve success and create win-win solutions.

For a decade, he has been a communications mentor for the American Academy of Orthopaedic Surgeons (AAOS) and the Institute for Healthcare Communications (IHC), providing instruction in three communication skill courses necessary for today’s clinicians in a patient-centric healthcare environment. He is a Master Trainer for Team STEPPS (AHRQ), instructing healthcare teams in the skills needed to create a safe, high-quality environment to deliver patient care.

Dr. Marks has recognized the importance of accurate coding and how it relates to the bottom-line for more than 15 years. He has assisted the Connecticut Orthopaedic Society in its sponsorship of CPT workshops, and from 2001-2014 served on the AAOS Coding, Coverage and Reimbursement Committee where he proctored AAOS-KZA workshops.

In 2010, Dr. Marks became the Vice President of Business Development for Norwalk Hospital in Connecticut, where he oversaw the employed physicians group, the marketing department, occupational health services, and helped the institution and medical staff prepare for the conversion to ICD-10. In 2015, he assisted KZA clients throughout the country in their transition to ICD-10 implementation.

Throughout his seasoned career, he has continued a clinical presence, seeing patients weekly in the hospital’s indigent orthopaedic clinic. Dr. Marks also has more than 15 years of experience related to medico-legal issues, providing expertise for both plaintiffs and defendants.

In January 2015, Dr. Marks opened Marks Healthcare Consulting. In addition to working for KZA as a senior consultant, Dr. Marks has provided his consulting services to other organizations including The Chartis Group and The CMIC Group. Dr. Marks has more than 200 scientific presentations, instructional lectures, and media appearances on health related topics.

Dr. Marks received his B.S. (Biology-Chemistry-Sociology) from Union College, Schenectady, New York. He then attended George Washington University Medical School for his medical degree and remained there for his orthopaedic residency. He completed a spine fellowship at the Cleveland Clinic Foundation. He has been Board Certified in Orthopaedics since 1990. In 2001, he obtained his MBA from the University of Tennessee to acquire the skills necessary to meet the healthcare challenges of the 21st Century.

Dr. Marks is an active outdoorsman, and often cycling, skiing and kayaking. He loves traveling and seeking out new adventures. He also appreciates Broadway Theater and time with family.