New or Existing Patient Coding

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March 31, 2016

Question:
If I see a new patient for a general plastics issue, then they come back to me for a hand issue two months later, can I bill as a new patient visit the second time?

Answer:
No, this would be an established patient (99211-99215).

If you or another plastic surgeon in the same group practice treat the patient in the past three years (face-to-face), the patient visit would be coded as an established patient even if you are evaluating a new problem.

By CPT definition, “a new patient is one who has not received any face-to-face professional services from the physician, or another physician of the same specialty who belongs to the same group practice, within the past three years.”

An established patient is one who has received professional services (face-to-face) from the physician or another physician in the same group and the same specialty within the prior three years.

This rule applies to Office or Other Outpatient services, but does not apply to Outpatient or Inpatient Consultations or Initial Hospital or Subsequent Hospital Care services.

*This response is based on the best information available as of 03/31/16.