New vs. Established Patient

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Question:

One of the plastic surgeons in our community joined our practice and he is now seeing his patients in our office. Are these considered new patients (9920x) when they are seen in our practice? We have to make a new chart and get the patients registered in our computer and that’s a lot of work.

Answer:

No. The patients are considered established patients (9921x) if they have been seen by the new-to-your-practice plastic surgeon in the past three years. The physician’s location, or practice identification, is not relevant. What matters is whether the patient has had a face-to-face with one of the plastic surgeons in the past three years.