April 16, 2020
What is the place of service for telehealth visits?
For Medicare, on all claims for dates of service March 1, 2020, and forward through the duration of the current public health emergency, use the place of service code where the provider would have normally performed the face-to-face service (e.g., 11, 22, 19, etc.). For example, if you would normally have seen the patient in your private practice office then report the E/M code using POS 11. If you would normally have seen the patient in a provider-based clinic in the hospital, then report the E/M code using POS 22.
If you normally would have performed the service as a telehealth visit, then use place of service code 02. Commercial payors may have different requirements. See Payor Telehealth Policies for more information.
*This response is based on the best information available as of 04/16/20.