Prescription Refill Visits

Prescription Refill Visits

June 20, 2019

Question:
We get calls from patients to renew their medications.  When the patient comes to office to pick up prescription, can we bill for a nurse visit with 99211?

Answer:
No.  CPT makes it very clear that picking up a prescription does not constitute a billable E/M service.

*This response is based on the best information available as of 06/20/19.

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