12015Nov

The Only Safe SMS Texting Is No SMS Texting

Greenbranch – Nov/Dec 2015 by Cheryl Toth, MBA, and Michael J. Sacopulos, JD Many physicians and practice staff use short messaging service (SMS) text messaging to communicate with patients. But SMS text messaging is unencrypted, insecure, and does not meet HIPAA requirements. In addition, the short and abbreviated nature of text messages creates opportunities for misinterpretation,…

12015Sep

The Cure for Soaring Patient Receivables: 8 Best Practices for Point of Service Collections and Payment Plans

KarenZupko & Associates Inc. – September 2015 by Cheryl Toth, MBA Patient deductibles and financial responsibilities are skyrocketing. According to a 2014 survey by the Kaiser Family Foundation, 80% of all workers now have annual deductibles, and the average deductible amount has doubled over the last eight years. The study showed that today’s annual deductibles…

12015Mar

Meaningful Use for Surgeons – It’s Not as Complicated as You Think

The American Journal of Orthopedics – March 2015 by Cheryl Toth, MBA It’s spring. Have you started your Meaningful Use reporting yet? More important, have you begun reporting at all? “Say the words Meaningful Use to most orthopedists, and they usually roll their eyes or shake their heads,” says Cheyenne Brinson, MBA, CPA, a KarenZupko…

12014Sep

Patient Portal in Your Orthopedic Surgery Practice: You Can So Do This

The American Journal of Orthopedics – September 2014 by Jennifer A. O’Brien, MSOD On initial consideration, the patient portal portion of Meaningful Use (MU) might seem: Daunting More appropriate for primary care practices than for orthopaedic surgery practices Just another government requirement with no real practical application Too much work for not enough reward Unnecessary…

12014Sep

6 Ways to Reduce the Risk of Text Messaging With Patients

Doctors Direct Insurance Newsletter – Fall 2014 by Cheryl Toth, MBA Who doesn’t love text messaging? It’s fast, easy, and efficient. People of all ages and generations have embraced it. And with Millennial generation physicians now hitting their practice stride, many practices are saying yes to patients who ask to communicate in this way. But…

12014Aug

Ten Key Things Surgeons Need to Know About “Meaningful Use”

ACOS News – August 2014 Cheyenne Brinson, MBA, CPA Say the words “meaningful use” to most surgeons, and the response is usually a sigh, groan, mumble, or headshake. As a consultant who has been helping surgical practices implement meaningful use since its inception, I most often have to debunk myths surrounding the EHR Incentive Program….

12014Aug

Five Ways to Ensure Secure Text Messaging In Your Medical Practice

Physicians Practice – August 2014 by Cheryl Toth, MBA Texting is to this decade what e-mail was to the last. It’s the “killer app” that people of all ages and demographics love. In fact, it’s so endeared and easy to use that we regularly see physicians and staff sending text messages to patients, without recognizing…

12014Apr

Are Online Coding Discussions Putting Your Practice At Risk?

Medical Office Manager – April 2014 by Cheryl Toth, MBA Here’s an email we recently saw while monitoring a specialty coding listserv: We have a surgeon that says I am not an aggressive coder because I communicate to him when NCCI indicates that certain procedures are bundled, and now I am second-guessing myself. Can you…

12013Oct

Baby, You Can Drive That Vendor Demo

AAPC News – October 2013 by Cheryl Toth, MBA Use these five tips to get more out of EHR and PMS demos. You’ve probably noticed that most electronic health record (EHR) and practice management system (PMS) vendors don’t seem to know anything about your specialty or your practice when they give you a demo. Typical…

92013Sep

Cyber Exposure by Proxy: Businesses Should Evaluate Data Security Risks Posed by Vendors

Bloomberg BNA, Health IT Law & Industry Report – September 9, 2013 by Michael J. Sacopulos A new metric is emerging for some corporations when selecting or retaining vendors. We are all familiar with the traditional metrics of price and competency. In this age of identity theft, data breaches and foreign hacking, the IT security…

12013Aug

Redefined Business Associate Agreements Create Concern

AAPC News – August 2013 by Cheryl Toth, MBA Guard against liability when someone else mishandles your practice’s patient records. True story: A journalist reported finding patient medical records at a trash transfer station. An investigation revealed that a Massachusetts physician group’s billing company improperly disposed of the private health information (PHI). Although there was…

262012Sep

Upcoding: Is Your EHR Putting You at Risk?

Physicians Practice – September 26, 2012 by Karen Zupko Electronic health records are being blamed, in part, for the skyrocketing payments associated with level four and level five evaluation and management codes in private practices and hospital emergency departments. Over the last decade, the additional costs for E&M coding increases are estimated to be in…

32012Jan

IT Security—What All Orthopedic Surgeons Must Know

American Journal of Orthopaedics – 2012;41(1):44-46. Cheyenne Brinson, MBA, CPA Orthopedic surgeons rely on technology on a daily basis, from using a practice management system for billing and scheduling to (for some) electronic health records (EHR). Walk in to any education session for orthopedic surgeons and more than half the people in the room have…