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Advanced ICD-10 & Clinical Documentation Improvement for ENT

You learned the basics in 2015. Now it’s time to sharpen your ICD-10 skills and take clinical documentation to the next level. We’ll review ICD-10 building blocks such as format and structure, and coding guidelines. But the focus of this advanced course is documentation excellence. It includes hands-on coding of real life otolaryngology documentation. You’ll learn how to ensure medical necessity and capture the right details and documentation elements required for the most common ENT codes. We’ll discuss how to integrate clinical documentation improvement (CDI) principles into your daily workflow. And, you’ll learn how to avoid documentation deficiencies that could trigger payor audits, recovery of reimbursement, or CMS fines and penalties.

What is new and different?  This is an advanced session. Last year’s course taught basic ICD-10 coding knowledge. This year’s course delivers next-level skill building, and understanding of how good documentation plays a pivotal role in diagnosis coding and the practice.

Who Should Attend This Course?

  • Physicians
  • Practice Administrators
  • Practice Managers
  • Billing Managers

Learning Objectives

As a result of participating in this workshop you will be able to:

  • Develop a clinical documentation improvement (CDI) program in a medical office.
  • Integrate CDI into the physician’s daily workflow.
  • Provide proper documentation elements in order to support medical necessity and choose  the correct ICD-10 codes.
  • Recognize and avoid documentation deficiencies that can result in payor audits, fines, and penalties.

What’s on the Agenda?

  • Clinical Documentation Excellence
  • ICD-10 Format and Structure, Conventions and Concepts
  • Specific ENT Related Chapters and Guidelines

Download our brochure for expanded agenda and detailed course information.

Manage. Lead. Succeed. is a results-oriented management workshop focused on growing and optimizing practice revenue, modernizing your online presence, and developing a high-performing team. With more than 30 years of working with both private and academic ENT practices KZA goes beyond theory to deliver the practical knowledge need to take action and success. Our firm’s extensive ENT experience includes managing practice operations, mergers, revenue improvement, and employee hiring and development. You’ll build skills and acumen to meet practice challenges and industry trends head-on. We’ll deliver effective techniques for empowering staff to achieve practice success. You’ll learn how to make thoughtful, evidence-based decisions about revenue cycle efficiency, online reputation management, and social media. And, you’ll leave with proven practices and tools that enable you to effectively implement what you’ve learned.

Who Should Attend This Course?

  • Physicians
  • Practice Administrators
  • Practice Managers
  • Billing Managers

Learning Objectives

As a result of participating in this workshop, you will be able to:

  • Improve the efficiency and efficacy of revenue cycle and collections.
  • Make evidence-based decisions about marketing and online presence.
  • Recruit, onboard, and train new employees.
  • Develop, empower, and lead a high performing team.

What’s on the Agenda?

Revenue Cycle: The Philosophy and Technology of Getting Paid
  • Management Metrics
  • Streamlining Workflow and Leveraging Payment Technologies
  • Implementing Time of Service Payments and Surgery Deposits
  • Navigating Hearing Aid Reimbursement
  • Architecture of Bundled Payments
Building a High-Performance Team
  • Best Practice Recruitment Techniques
  • Essential Elements of Onboarding and Training
  • Delegating, Empowering, and Developing a High Performing Team
  • Intrinsic and Generational Motivation Techniques
Practice Growth & Development
  • Leveraging Online Video
  • Proven Techniques for Online Reputation Management
  • Tips for Social Media Success
  • Improving Patient Access and Service – Online Portal and Telephony

Download our brochure for expanded agenda and detailed course information.

Mastering ENT CPT Coding 2016

This lively workshop answers countless common coding questions and covers all aspects of ENT: rhinology, otology, laryngology, facial plastics, pediatrics, and head and neck surgery. Integrated throughout this year’s course are clinical documentation improvement tips designed to help practices foster a culture of documentation excellence.

You’ll learn the granular details of billing for otolaryngic allergy services, properly using and documenting for modifier 25, and knowing when to use E&M consultation codes. We’ll take a deep dive into coding and documentation for common office procedures such as nasal endoscopy, flexible fiberoptic laryngoscopy, trach tube changes, and transnasal esophagoscopy, and when it’s appropriate to bill for the use of the microscope. We’ll focus on the most challenging audiology billing and coding issues and teach you how to use the new audiology codes for 2016. To move you toward ENT coding mastery, we’ll cover advanced coding concepts for glossectomy, laryngectomy, and sleep apnea, robotic, and skull base surgery (both open and endoscopic). The workbook will be a resource that physicians and staff will refer to all year long.

Who Should Attend This Course?

  • Physicians
  • Practice Administrators
  • Practice Managers
  • Billing and Coding Staff

Learning Objectives

As a result of participating in this workshop you will be able to:

  • Increase the accuracy of choosing E/M service levels to reduce audit risk.
  • Use E/M consultation codes with confidence.
  • Recognize when it is appropriate to bill both an E/M code and a minor procedure (e.g., flexible fiberoptic laryngoscopy, nasal endoscopy, cerumen removal) on the same day.
  • Bill Medicare for audiology services using the correct provider number.
  • Use Medicare supervision guidelines for billing allergy testing and immunotherapy services.
  • Select the right modifiers to optimize payment for commonly performed procedures.
  • Correctly code ENT surgical procedures.

What’s on the Agenda?

  • Evaluation and Management Services and CMS Non-Physician Practitioner Billing Guidelines
  • Turning CPT Codes into Dollars: Medicare’s System
  • Global Surgical Package and Same Day In-Office Procedures: When and When Not to Also Report an E/M Code
  • Otolaryngology Surgical Procedure Coding: Global Period, Modifiers, Otology
  • Otolaryngology Procedure Coding: Rhinology, Laryngology, Facial Plastics, Head and Neck, Advanced Surgical Coding
  • Ancillary Services

Download our brochure for expanded agenda and detailed course information.

ENT Workshop Dates at a Glance

City/LocationDateHotel Cut Off Dates
Chicago, IL
Hyatt Chicago Magnificent Mile
(888) 591-1234
November 11-1210/20/2016

 2016 – KZA ENT Workshop Accreditation

Course Credit for: Advanced ICD-10 & Clinical Documentation Improvement for ENT
Course Credit for: Manage. Lead. Succeed.
Course Credit for: Mastering ENT CPT Coding 2016

ENT Course Testimonials

Leonard W. Brown, MD

“A-MAZE-ING!”

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William Merwin, Jr., MD

“This was very well presented. The workbooks from KZA always serve as a great resource later.”

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Brenda Mitchell, Practice Administrator

“KarenZupko & Associates, thank you for putting us on the right path for the business of medicine back in 1985 and keeping us informed and up to date through the entire journey.  We are easing into retirement and loving it.”

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Marcie Tauzin, MD

“Great content and valuable information to take back to my practice!”

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Stephen D. Keefe, MD

“A well-organized course. It helped to ease the resistance to getting on board with ICD-10.”

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Jodi Green, Office Manager

“I love, love, love the layout of the workbooks! They will be a great resource to refer back to again and again. I appreciate the examples and documentation suggestions.”

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Bryan McRae, MD

“Outstanding! The speaker was exceptional and knowledgeable.”

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Sylvia Gonzales, Office Manager

“We have been coming to KZA Coding for over 10 years. We always learn something new for our specialty and we will continue to come in the future.”

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Lee Rowe, MD

“Well-done, practical, focused.”

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Karen Heaton, Billing Manager

“I love the KZA courses. They pay for themselves with the things we learn and take back to implement in our practice. Keep up the good work!”

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Darcy Crabb, Biller

“Excellent and extremely informative- can’t stress that enough! Learned so much and cleared up prior confusion on modifiers. I must make this a yearly conference.”

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Douglas Dawson, MD

“I always learn something new that pays for the trip. Excellent, necessary, and efficient review of difficult material.”

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Christine Ebbingham, Billing Manager

“Kim is always spot on. I have been to this course five times and always walk away with a better understanding of my doctor’s specialty. Best ENT course out there!”

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Brian Pelczar, MD

“KZA does a great job. Always informative. I always learn something new.”

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Troy Hemme, DO

“This course and the weekend were very helpful in bringing to light many of the deficiencies in my office.”

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Andrea Wride, Surgery Scheduler

“Fantastic work environment. Interesting topics. Kim had superior knowledge in what she was talking about. Very educated!”

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Lynne Heichel, Billing Manager/Administrator

“I always learn at least one valuable thing that pays for the course.”

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Christine Oates, NP, Nurse Practitioner

“This was a very interesting breakdown of ICD-10 and its relevance to conditions we treat in the ENT specialty.”

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Terry Werner, MD

“The course is always fresh. I’ve probably been to ten courses over the last 14 years and always learn something.”

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Amanda Lindsay, Business Manager

“Kim is so knowledgeable. I enjoyed both the ICD-10 and CPT courses and learned a lot. I cannot wait to attend my next course with KZA!”

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Traci Vaughn, MD

“I love this speaker! I was rusty and this caught me up!”

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